Payment Policy
At Avornia, your security and ease of payment are very important to us. We therefore provide a range of reliable, secure and widely used payment options to ensure a smooth checkout experience for customers in Australia.
Credit and debit cards
We accept major credit and debit cards, including Visa, Mastercard, American Express and Maestro. Paying by card is a secure and commonly used method and allows for fast order processing.
To complete your purchase using a credit or debit card:
- Select "credit or debit card" during checkout.
- Enter your card number, expiry date and security code.
- Provide the required billing details.
- Confirm the payment to complete the order.
After successful payment, you will be redirected to a confirmation page. A confirmation email with your order details will be sent to you.
Apple Pay and Google Pay
Customers using compatible Apple or Android devices can choose Apple Pay or Google Pay for a quick and contactless checkout.
To use Apple Pay or Google Pay:
- Select the desired payment option at checkout.
- Authenticate the transaction using Face ID, Touch ID or your device passcode.
- Confirm your shipping and billing details.
Once approved, you will be redirected back to our website with an order confirmation.
Shop Pay
Shop Pay allows returning customers to complete their purchase faster by using stored delivery and payment details. Choose "Shop Pay" at checkout, log in to your Shop Pay account, and confirm the transaction. You will then be redirected to an order confirmation page.
Currency and pricing
Payments on avornia.com are processed in Australian Dollars (AUD). All prices are displayed in your local currency and include any applicable taxes, including GST where required by law.
Security and data protection
Your payment security is our top priority. All transactions are encrypted using modern SSL technology to protect your personal and financial information. We regularly review and update our systems to comply with current security standards and legal requirements. We do not store or have access to your full payment details at any time.
For information regarding refunds, chargebacks or payment disputes, please refer to our refund policy. If you experience any issues during payment or have questions regarding billing, our customer service team is happy to assist you.
Customer Support
Store Name: Avornia
Business Address: Im Untertal 4, 79215 Elzach, Germany
Warehouse Address: 80 Pentland Parade, Yarraville VIC 3013, Australia
Email: info@avornia.com
Tel.: +61 480 008 023
Contact Form: Contact
Customer service hours: Monday to Friday: 8:00 a.m. to 6:00 p.m. (GMT+10:00)
We respond to your emails within 24 hours (Mon–Fri). Messages received over the weekend will be answered on Monday.